![]() Not what I would consider customer friendly. Also typically there would be some kind of pro-rata refund when cancelled (especially just 2 months into 12 months), but I get that's a personal business decision as well. ![]() Chat was also having an issue and everything was showing up twice (my messages and their responses) making the whole thing even more unprofessional.īeyond making it difficult/time consuming to do this (spent over 30 minutes when it was all said and done), our proactive vendors on other platforms would have reached out to us based on lower usage and realigned us to a more appropriate plan. The convenience of the eFax Messenger desktop app is one more reason eFax is the world’s most. A message to our customers impacted by a natural disaster. You can view, edit, crop, highlight, sign and send your faxes in this desktop app without ever needing to print or scan your fax documents. Xerox named a Leader in Quocircas MPS 2022 Landscape Report. not sure if I was flagged as a 'wanting to cancel' customer or what, but had to wait again to get reconnected and make my same request.Į> Amusingly, even though I was logged into our account, nothing carried over into chat, so had to revalidate all info again. eFax Messenger is a free fax software tool you can use to edit and send faxes from your personal computer. Started process, then while waiting for the cancellation to be processed I got distracted for a bit, got a "do you want to keep a discounted version" followed by a "you have taken too long and will be disconnected".ĭ> Once reconnected again, went from #1 in queue, to 2 to 3 to 4. Contact support at (800) 958-2983 if you need any assistance. EFax Messenger is free fax software that lets you view, sign, create, and save your faxes on any Windows computer. Fax Numbers: eFax offers toll-free and local fax numbers to help you expand your company’s reach and establish credibility, giving you the ability to not only fax but also receive faxes.A> No ability to cancel online, I had to talk to somebody via either chat online or phone.ī> Called via phone, and of course got a 'high volume' and told to go online.Ĭ> Joined via chat, waited more than 15 minutes to get connected. Its fast and easy to download our eFax Messenger software. ![]()
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